FAQ
Happy Box London Gifts
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1. ORDERING
How do I order a Happy Box?
How do I know that you have received my order?
Can I order from outside the UK?


2. GIFTS & PACKAGING
What happens if a gift is out of stock?
Can I add/remove items from my Happy Box?
What is 'Happy Box Bespoke'?
Can I enclose a message with my Happy Box?
Can I send my own card with a Happy Box?
How will my Happy Box be wrapped?
What are the expiry dates on gift vouchers?
Will the recipient receive any documents indicating the price of their gift?
Are the prices of Happy Boxes shown on the website inclusive of VAT?
Can I set up a corporate account?


3. DELIVERY
What are my delivery options?
How late can I place an order to guarantee next-day delivery?
How much does delivery cost?
Can I send to an address outside the UK?
How do I purchase multiple Happy Boxes?
Can I send to multiple delivery addresses?
Can I send to business and residential addresses?
Can the payment and delivery addresses differ?
What happens if no one is available to receive the parcel?
What to do if there is a problem with delivery


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